Terms of service
Welcome to Nunu's Furniture. These Terms of Service explain the terms and conditions that apply when you visit, browse, or make a purchase through our online store. By using our store, you agree to follow these terms. If you do not agree with these terms, please do not use our online store.
Store Use
Our online store provides information about furniture and related products available for purchase. You agree to use the store only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of our services.
You must not use our store to engage in fraudulent activity, submit false information, interfere with other customers' use of the store, or attempt to gain unauthorized access to any part of our systems.
Product Information
We make reasonable efforts to provide accurate product names, descriptions, specifications, measurements, images, colors, and other product information. However, minor differences may occur due to screen settings, lighting, photography, manufacturing variations, or measurement methods.
Product availability may change without prior notice. We reserve the right to correct inaccurate information, update product details, or discontinue products when necessary.
Product Prices
Product prices are displayed in the applicable currency shown during the shopping and checkout process. Prices and product availability may change without prior notice.
We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing or information error occurs, we may contact you before processing the order to confirm whether you would like to continue with the purchase.
Orders and Order Acceptance
Placing an order through our online store constitutes a request to purchase the selected products. An order may be reviewed before it is accepted and processed.
We reserve the right to decline, cancel, or limit an order when necessary, including situations involving inaccurate product information, suspected fraudulent activity, inventory limitations, payment problems, or other legitimate business reasons.
If an order is canceled after payment has been received, any applicable refund will be processed according to our refund procedures.
Payment
We accept payment methods displayed during checkout, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Maestro.
You are responsible for providing accurate payment and billing information. Orders may not be processed if payment cannot be successfully authorized or completed.
Shipping and Delivery
Orders are generally processed within 1–2 business days, Monday through Saturday, after the order has been successfully placed and payment has been confirmed.
The estimated transit time is generally 7–8 business days, Monday through Saturday. The estimated total delivery time is approximately 8–10 business days, Monday through Saturday.
Shipping is currently provided at no additional shipping charge for eligible orders.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, transportation disruptions, incorrect delivery information, or other unforeseen circumstances.
Order Tracking
When tracking information is available, it may be provided for your order so that you can follow the delivery progress. Tracking information may take some time to become active after an order has been shipped.
Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order. Nunu's Furniture is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.
If you need to request an address change, contact us as soon as possible. Address changes cannot always be completed after an order has entered processing or shipment.
Returns and Refunds
Eligible purchases may be returned within 30 days according to our Return and Refund Policy.
Returned products generally need to be new and unused, free from customer-caused damage, and returned in their original packaging. Custom, personalized, or special-order items are not eligible for return unless otherwise required by applicable law.
If a return is accepted, we will provide the applicable return instructions and, where applicable, a downloadable return shipping label.
Defective or Damaged Products
If you receive a defective product, please contact us as soon as possible after delivery and provide the relevant order information and details about the issue.
When a product is confirmed to be defective due to an issue attributable to us, we may arrange an appropriate resolution, including a replacement of the same product when available.
Customers should inspect packages and products after delivery and contact us promptly regarding any delivery-related damage or product concerns.
Exchanges
We accept eligible exchanges subject to product availability and applicable return requirements.
In many cases, the preferred exchange process is to return the original item according to our return procedure and place a new order for the desired replacement item.
Cancellations and Changes
If you want to cancel or modify an order, contact us as soon as possible. We will make reasonable efforts to accommodate requests that are received before processing or shipment.
Once an order has entered processing or has been shipped, cancellation or modification may no longer be possible. In such cases, the applicable return procedure may need to be followed.
Customer Responsibilities
Customers are responsible for providing accurate information during checkout, including contact, billing, and shipping details.
Customers are also responsible for using purchased products appropriately and following any applicable product instructions, assembly instructions, care instructions, and safety information provided with the product.
Intellectual Property
The content available through our online store, including text, product information, graphics, images, logos, designs, and other materials, may be owned by or licensed to Nunu's Furniture or its applicable content providers.
You may not reproduce, copy, distribute, modify, or use store content for commercial purposes without appropriate authorization.
Third-Party Services
Our store may rely on third-party service providers for functions such as payment processing, shipping, order fulfillment, security, and other services necessary to operate our business.
Your use of these services may also be subject to the applicable terms and requirements associated with those services.
Limitation of Liability
To the extent permitted by applicable law, Nunu's Furniture will not be responsible for losses or damages resulting from circumstances outside our reasonable control, including carrier delays, natural events, service interruptions, incorrect customer information, or unauthorized use of customer accounts or information.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
Changes to These Terms
Nunu's Furniture may update these Terms of Service from time to time to reflect changes in our services, business practices, or applicable requirements.
Updated terms will apply when they are made available through our online store. Continued use of our store after an update means you accept the revised terms.
Applicable Law
These Terms of Service are intended to be interpreted and applied in accordance with applicable laws and regulations. Any applicable consumer rights provided by law remain unaffected by these terms.
Contact
Address: 1703 W Main St, Farmington, NM 87401, United States
Phone: +1 5058607508
Email: contact@nunusfurniture.us
Business Hours:
Monday to Friday - 9:30 AM to 6:30 PM, Sunday 1 PM to 5 PM. (GMT-07:00) Mountain Standard Time (Denver)